This is my second order with BeSafe. The first order I was extremely impressed with from the beginning, the design was eye catching and offering a good range of quality products. The availability to place a small order, medium or bulk order in various amounts to suit was very useful. As it was a product I had not used before, for my first order I decided to place a small order to try the product before placing a larger order if me and my partner decided to do so. The parcel arrived swiftly, discrete and in secure packaging. After trying the product and being satisfied my partner and I agreed that we would place another order however, this time I noticed a lack of options via the website. It was either a small order in amounts of 3 or 36 or a huge order of 144. With the 20 discount offer we decided the best value would be the 144 however this amount was unnecessary for us, there was nothing in-between. I knew the order would not fit through my letterbox and didn't want the parcel to be left with neighbours so for the delivery note I said the parcel could be "Left behind side gate", the gate being next to the front door. I awaited for any update on dispatch or expected delivery but did not receive any update. It was not until I came home and into the garden to realise the parcel had been left next to my garbage bin at the back of my house. There was no note posted through my door making me aware that the parcel was left there. This left me thinking, I hope the parcel was not placed there by a neighbour, we have recently moved into our own place and it would be most embarrassing, especially since the plastic packaging was conveniently ripped open at an area which revealed the nature of the parcel. I do not think I will place another order sadly. I wish the experience was more positive.